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Business and Customer Service

50 Companies that Changed the World
Author: Howard Rothman. Publisher: Career Press, Inc., April 2001.

Enlightened Office Politics: Understanding, Coping With, and Winning the Game-Without Losing Your Soul
Authors: Michael S. Dobson & Deborah S. Dobson. Publisher: AMACOM, January 2001.

Closing the Deal: Negotiation Strategies for Real Estate Success
Authors: Leigh Ronald Grossman, Edward C. Farthing & Lkeigh R. Grossman. Publisher: LearningExpress, LLC, May 2001.

The Unofficial Guide to Real Estate Investing
Authors: Martin J. Stone and Spencer Strauss. Publisher: Hungry Minds, Incorporated, 1999.

100 Questions Every First-Time Home Buyer Should Ask: With Answers From Top Brokers From Around the Country
Authors: Ilyce R. Glink and Alyce R. Glink. Publisher: Crown Publishing Group, 2000.

Investing in Real Estate
Authors: Andrew James, James McLean and Gary W. Eldred. Publisher: Wiley, John & Sons, Incorporated, 2000.

Home Buying for Dummies
Authors: Eric Tyson and Ray Brown. Publisher: Hungry Minds, Incorporated, 2001.

The Complete Idiot's Guide to Real Estate Investing
Author: Stuart Leland Rider. Publisher: Macmillan Publishing USA, 2000.

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You
Authors: John C. Maxwell. Publisher: Thomas Nelson, September 1998.

Permission Marketing: Turning Strangers Into Friends, and Friends into Customers.
Authors: Seth Godin and Don Peppers. Publisher: Simon & Schuster, May 1, 1999.

The Invisible Touch : The Four Keys to Modern Marketing.
Author: Harry Beckwith and Jim Ward (Narrator). Publisher: Time Warner Audio Books, March 2000. (Audio Cassette)

The Eight New Rules of Real Estate.
Author: John A. Tuccillo. Publisher: Dearborn Publishing, March 1999.

Sacred Cows Make the Best Burgers: Developing Change-Ready People and Organizations.
Authors: Robert Kriegel, David Brandt. Publisher: Warner Books, April 1997.

Selling the Invisible: A Field Guide to Modern Marketing.
Author: Harry Beckwith. Publisher: Warner Books, 1997.

The One to One Future: Building Relationships One Customer at a Time.
Authors: Don Peppers and Marth Rogers. Publisher: Bantam Doubleday, 1997.

Dig Your Well Before You're Thirsty: The Only Networking Book You'll Ever Need.
Author: Harvey Mackay. Publisher: Doubleday, 1997.

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